Dispatcher

  • Full Time & Part Time Positions
  • Vandalia, OH
  • Posted 7 months ago

ohiomedtrans Ohio Medical Transport

Caring to be better..

POSITION: Dispatcher / Call-taker

JOB PURPOSE/ SUMMARY:
Dispatchers / Call-takers at Ohio Medical Transport work in a fluid, high performance environment, to ensure calls for service are answered. Working with CAD Dispatch software, dispatcher and call-takers must be able to answer calls over multiple lines, schedule transports, dispatch and monitor unit locations, and triage calls in order of priority/nature of the call. Familiarity with computers, the ability to work in a high performance environment, multi-tasking and a motivated attitude are all desired traits in our Dispatchers and Call-takers.

DUTIES:
Essential duties of our communication center team include:

  • Answering calls over a telephone promptly and politely, sometimes handling multiple clients across different lines simultaneously.
  • Gather information pertinent to patient care, patient needs and insurance billing.
  • Utilizing tools such as a Dispatch CAD software to dispatch, track and route emergency and non-emergency vehicles to runs.
  • Schedule runs for service both immediate and for later dates in a manner that is consistent with company protocol.
  • Perform tertiary tasks as needed when time allows.

REQUIREMENTS:
Requirements for consideration include:

  • Must be of 18 years of age or above.
  • Proficient in the use of computers and typing.
  • Able to multi-task and stay focused on mission oriented goals.
  • Able to work and remain under pressure.
  • Prior 911/EMS dispatch experience preferred.

PRE-EMPLOYMENT SCREENING:
All prospective employees will be required to undergo mandatory pre-employment screening to be offered a position.

Screening can include but may not be limited to:

  • Criminal Background Check (Including fingerprinting)
  • Alcohol & Drug Screening
  • BMV Driving Abstract (3 Years)

 

APPLY:
Apply online or download the application here.
(If downloading, please email completed application to hr@omtems.com)

To apply for this job please visit the following URL: http://ohiomedicaltransport.com/careers/employment-application/ →